Effective Date: 28th February 2026

Elite Exteriors Carolinas LLC ("Company," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, services, coaching programs, consultations, and communications (collectively, the "Services").

By using our Services, you consent to the practices described in this Privacy Policy.

1. Company Information

Business Name: Elite Exteriors Carolinas LLC

Address: 9419 Melanie Thompson Dr, Charlotte, North Carolina, 28213

Phone: +1 980-395-1876

Email: [email protected]

2. Information We Collect

We may collect the following categories of information:

a. Personal Information: Name, Email address, Phone number, Billing and payment details (processed securely by third-party providers), and Business or professional information voluntarily provided.

b. Communication Data: SMS messages, emails, and other communications exchanged with us; Appointment booking details and consultation notes.

c. Technical & Usage Information: IP address, Browser type and device information, Pages visited and interaction data, Cookies and similar tracking technologies.

3. How We Use Your Information

We use your information to:

Provide and deliver our Services.

Schedule, manage, and conduct consultations and coaching sessions.

Process payments and invoices.

Communicate service updates, reminders, and administrative notices.

Send marketing or promotional communications (where permitted).

Improve our website, offerings, and customer experience.

Comply with legal and regulatory obligations.

4. SMS & Messaging Compliance

By providing your mobile phone number and opting in, you consent to receive SMS or MMS messages from Elite Exteriors Carolinas LLC, which may include:

Appointment confirmations and reminders.

Service-related notifications.

Coaching and consultation updates.

Marketing or promotional messages only after explicit opt-in.

Message Details

Message frequency may vary.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchase.

Opt-Out & Help

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us directly.

Mobile Information Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to enable website functionality, analyze traffic trends, and improve user experience. You can control cookie preferences through your browser settings.

6. Sharing of Information

We may share information only as necessary with professional advisors (legal, accounting, compliance) or government authorities when required by law. We do not sell or trade your personal information. Mobile phone numbers, SMS consent data, and text messaging originator opt-in information are never shared with third parties or affiliates for marketing or promotional purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal requirements, or resolve disputes.

9. Your Rights & Choices

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, or opt out of marketing. To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: Elite Exteriors Carolinas LLC 9419 Melanie Thompson Dr Charlotte, North Carolina, 28213 Phone: +1 980-395-1876 Email: [email protected]

© Elite Exteriors Carolinas LLC. All Rights Reserved.